Terms of service

There are two kinds of people here and the terms treat them differently.

• A shop is a meat processing business with an account. A shop agrees to these terms when it creates an account, and is the paying customer.
• A customer of a shop is the rancher or hunter who books a date and fills out a cut sheet. They never create an account and never pay us. They are using a page the shop published, and their arrangement over the animal and the processing is with that shop, not with us.

KillDate is scheduling and intake software. It holds a calendar of kill dates and per species capacity, takes booking requests, stores digital cut sheets, tracks each animal through the shop, and sends text message notifications on the shop's behalf.

It is not a payment processor for meat processing work, it does not handle money between a shop and its customers, and it does not take custody of anything. What a shop charges, how it charges, and what it does with an animal is between the shop and its customer.

You are responsible for what happens under your account, including anything your staff do with the logins you create for them. Keep your password to yourself, and tell us if you think someone else has it.

You must be at least 18 and able to enter a contract on behalf of the business you are signing up.

Paid plans are billed in advance, monthly or annually, through Stripe. Prices are shown on the pricing page and are in US dollars. The free plan requires no card and has reduced limits.

If a payment fails we will retry it. If it keeps failing the account drops to the free plan limits rather than being locked; your bookings, customers and cut sheets stay where they are. Cancellation and refunds are covered in the cancellation and refund policy.

We may change prices. If we do, we will give at least 30 days notice by email before it affects an existing subscription, and you can cancel before it takes effect.

When a shop turns on notifications, we send text messages to the phone numbers its customers provide. Those are transactional messages about a specific booking: a confirmation, a drop off reminder, and a notice that meat is ready.

A shop is responsible for having a proper basis to text the numbers it enters, and for the content of any message template it edits. Recipients can stop the messages at any time by replying STOP. Message and data rates may apply.

The shop's data stays the shop's. We do not sell it, and we do not use one shop's bookings or customer records to benefit another. We do process it in order to run the service, which is described in the privacy policy.

If you cancel, you can export or copy your data before the period ends. Ask us and we will help. We keep data for 90 days after an account closes, then delete it.

You agree not to:

• use the service to send messages the recipient has not agreed to receive;
• claim a directory listing for a business you do not own or operate;
• try to reach another shop's data, or probe the service for weaknesses;
• resell the service, or use it to build a competing product.

We can suspend an account that does any of these, and will tell you why.

We publish a directory of meat processors. Some entries come from public records and describe businesses with no account here; those show a name, town and phone number only. If a listing is yours you can claim it, and if you would rather it was not there at all, write to us and we will remove it.

We try to keep the service up and we do not promise a particular uptime. Maintenance, outages at the providers we depend on, and bugs all happen. If the service is unusable for a meaningful stretch, get in touch and we will sort out the billing.

The service is provided as it is. To the extent the law allows, we are not liable for lost profits, lost business, or indirect or consequential damages, and our total liability in any twelve month period is limited to what you paid us in that period.

Being plain about one case in particular: a scheduling tool can be wrong, and a notification can fail to arrive. Do not rely on it alone for something that would cost you an animal. Keep whatever checks you already have.

You can cancel at any time from the billing portal. We can end an account for a breach of these terms, or with 30 days notice for any reason, in which case we refund the unused part of anything you have prepaid.

We may update these terms. For a material change we will give notice by email or in the app before it takes effect. Carrying on using the service after that means you accept the new version.

These terms are governed by the laws of the State of Oklahoma, without regard to its conflict of law rules.

Questions go to joshkbutcher@gmail.com, or see the contact page.